Last updated: 7 September 2026
1. Scope
The website does not process payments or conclude contracts. The specific conditions for a membership, pass, class or service are provided before contracting.
2. Future cancellations
Ask the gym not to renew a fee or service by WhatsApp, email or in person. Cancellation applies to future periods under the date and conditions supplied when contracting. Notify us before the next billing period begins to avoid a new charge.
3. Voluntary non-attendance and termination by the gym
If a member voluntarily stops attending while the contracted service remains available, payments for that period are not refunded. Choosing not to attend does not entitle the member to a refund.
If La Forja decides that a member may no longer attend and ends their access, it will refund the proportion of the payment covering the remaining period or sessions that the member can no longer use from that decision onwards. Services already provided are not refunded.
This policy does not limit mandatory consumer rights, including withdrawal where applicable, refunds required by law and reimbursement of duplicate or undue charges.
4. Distance contracts and withdrawal
If a service is actually contracted at a distance, consumers generally have 14 calendar days from the contract date to withdraw, subject to legal exceptions. Send an unequivocal statement to laforjamartialarts@gmail.com with your name, service and contract date.
If you expressly request performance during that period and then withdraw, you may owe the proportion already supplied. The right may end once the service has been fully performed following express consent and acknowledgement, as provided by law.
5. Refunds and requests
When a refund is due, it will be made without undue delay using the original payment method unless another no-cost method is agreed. For valid withdrawal from distance contracts, the legal maximum is generally 14 calendar days after notice. Email with the subject “Cancellation” or “Refund”, or call +34 681 81 73 09. Provide only your name, service, date and a short explanation; do not send full bank details or health information.